Shipping & Returns

 

SHIPPING POLICY

We ship internationally. All shipments will be handled by USPS, UPS, FedEx or your local logistic company.

SCRY does not process orders, ship, or deliver on weekends.

Please do not consider weekend days when calculating your delivery date.

Please allow 1 to 2 business days for processing time. Orders are processed everyday Monday through Friday, excluding holidays.

If the product is under pre-orders, please allow the specified timeframe to process and schedule the shipment.

SCRY will not be held responsible for any lost shipments or damages caused to the product during shipments.

 

PREORDER SHIPPING POLICY

What Is a Preorder?

A preorder allows you to purchase items in advance before they are available for immediate shipping. By placing a preorder, you are reserving the product ahead of its official release or restock.

Estimated Shipping Time

All preorder items will be shipped in the estimated timeline unless stated otherwise on the product page. This date is an estimate and may be subject to change due to manufacturing or logistics delays. We will notify you of any major changes via email.

Split Shipments

If your order includes both preorder and in-stock items, the orders will be shipped together once all items are available. If you wish to receive in-stock items earlier, please place a separate order for preorder and ready-to-ship products.

Cancellations & Changes

Preorders may be canceled or modified. After the processing window, all preorder sales are considered final and cannot be canceled, modified, or refunded unless the product is defective upon arrival.

RETURN AND REFUND POLICY

SCRY does not accept returns. However, customers can return defective products within 30 days of the original purchase when approved for repair/exchange. All returned products must be in the original packaging and include all original contents, including manuals, inserts, cables, accessories, and parts, accompanied by a proof of purchase.

For wrongly ordered items, SCRY does not accept returns or provide refunds for where the product packaging has been opened.

We reserve the right to limit returns to only defective or inoperable products.

SCRY will not issue a refund for your purchase but will exchange your product with a replacement product.

To return for repair/exchange, please contact us at hello@scry.store.

Customer is responsible for shipping charges on return merchandise and SCRY will not be held responsible for lost shipment.

CANCELLATION POLICY

Once an order has been processed, it can no longer be cancelled. Please refer to our return policy on how to return your product.